mashoo
3 of a Kind
TL;DR version - Venue chosen for wedding day is family run old school and doesn't have confirmation for my wedding day. Fiancee freaking out.
So in May 2017, my fiancee, her parents and I visit Maui, Hawaii to look for wedding venues. We scouted a couple spots and thought the Kula Botanical Garden would be an excellent spot. So we fill out some form and pay a deposit. We're given a receipt and we assume it's all good. The large gazebo is reserved for 2 pm for April 19, 2018.
I call today to just confirm everything's good but our reservation can't be found. I explain I've the receipt in front of me stating the date that's been reserved for my wedding. I tell them the stamp for the receipt is even on there. All I'm told is it can't be found. This is a small family run business so everything's done old school paper and files. There isn't even email. "It's a small family business so please bear with us". Gimme a break, being a small family business doesn't mean it's acceptable to lose files and confirmations for reservations as important as a wedding. I get asked when we were there to pay the deposit and fill out wedding forms, I tell them May 2017. "Oh". Thanks. Good response.
So I want to speak to the boss and he isn't around. I ask for his number and it won't be given out. I told them I expect a call back. If nothing by Wed I will call back and demand that our receipt be honored and expect our block of time be rebooked for my wedding.
Honestly this is just a rant and I know since my fiancee is freaking out and upset, I've got to stay calm and try to resolve it. But I need to vent a little and if both of us are freaking out and getting mad, it won't resolve anything.
So in May 2017, my fiancee, her parents and I visit Maui, Hawaii to look for wedding venues. We scouted a couple spots and thought the Kula Botanical Garden would be an excellent spot. So we fill out some form and pay a deposit. We're given a receipt and we assume it's all good. The large gazebo is reserved for 2 pm for April 19, 2018.
I call today to just confirm everything's good but our reservation can't be found. I explain I've the receipt in front of me stating the date that's been reserved for my wedding. I tell them the stamp for the receipt is even on there. All I'm told is it can't be found. This is a small family run business so everything's done old school paper and files. There isn't even email. "It's a small family business so please bear with us". Gimme a break, being a small family business doesn't mean it's acceptable to lose files and confirmations for reservations as important as a wedding. I get asked when we were there to pay the deposit and fill out wedding forms, I tell them May 2017. "Oh". Thanks. Good response.
So I want to speak to the boss and he isn't around. I ask for his number and it won't be given out. I told them I expect a call back. If nothing by Wed I will call back and demand that our receipt be honored and expect our block of time be rebooked for my wedding.
Honestly this is just a rant and I know since my fiancee is freaking out and upset, I've got to stay calm and try to resolve it. But I need to vent a little and if both of us are freaking out and getting mad, it won't resolve anything.