I purchased this small, vintage TR King set, which was listed here and on pokerchipper, from @Okku through pokerchipper on July 24 last year. I told him I would be back from traveling overseas the following week and to ship it then. His wife was going through a high-risk pregnancy, so I told him there was not a rush. That was August 2nd. On August 22nd, I inquired about a topper to go with a Samurai Palace set. He agreed to design it and I paid him for it. I followed up September 21st, and he replied the next day that he would get to it soon. Waiting patiently, I followed up on November 2nd. Over the next two days, he sent an initial version and a pair of revisions. On the third, I asked him if there was a place to add a pop of color and he said yes. February 2nd I folllow up again, asking for a design element to be deleted to the topper and for him to please send the chips. He responded on February 14th that he would make that change and ship the chips that week. March 25th, I followed up again. The next day he said he would send the chips Monday and finish the topper. On March 29th, he sent me a topper design that had the requested changes, and I was happy with it. He emailed me the file.
Now the chips? Still waiting. I did not anticipate such a visible member taking so long or not sending updates, but I think it needs to be mentioned. FWIW, I like the guy a lot; he has designed labels and a topper for me; I like his videos and appreciate his passion, and I thought he got treated poorly here when he left his previous employer; I even contributed to his registry because I know how much of a drain any difficult and high-risk pregnancies are on families; but I am disappointed with the nine-month-plus wait, especially when he has been actively selling in the classifieds in the meantime, and the absence of communication. It's a small, inexpensive set compared to some stuff, but what is our community without accountability? Even saying "hey, I'm way behind on this project, and I'm sorry" (which one member did for me, and I completely understood and appreciated the situation because of his simple communication) would be preferable to nothing. Anyway, it's a reminder to me to be more clear with expectations and to reach out sooner during any transaction. Hopefully, it doesn't happen to anyone else.
Short version: I waited long intervals without communication from Oscar on a topper design, and I am still waiting on a small chipset purchase from 9-10 months ago.
Now the chips? Still waiting. I did not anticipate such a visible member taking so long or not sending updates, but I think it needs to be mentioned. FWIW, I like the guy a lot; he has designed labels and a topper for me; I like his videos and appreciate his passion, and I thought he got treated poorly here when he left his previous employer; I even contributed to his registry because I know how much of a drain any difficult and high-risk pregnancies are on families; but I am disappointed with the nine-month-plus wait, especially when he has been actively selling in the classifieds in the meantime, and the absence of communication. It's a small, inexpensive set compared to some stuff, but what is our community without accountability? Even saying "hey, I'm way behind on this project, and I'm sorry" (which one member did for me, and I completely understood and appreciated the situation because of his simple communication) would be preferable to nothing. Anyway, it's a reminder to me to be more clear with expectations and to reach out sooner during any transaction. Hopefully, it doesn't happen to anyone else.
Short version: I waited long intervals without communication from Oscar on a topper design, and I am still waiting on a small chipset purchase from 9-10 months ago.
