Here’s one of many shit shows I’ve dealt with in the past few months with USPS.
A client sent me a large check. For whatever reason, he sent it certified mail, which meant I had to be here to sign for it. As it happens, I was, however there was a large thunderstorm that day and the new carrier didn’t want to get wet, I suppose. So, he claimed no one was home and left a notice in my box. When I tried to pick it up at the post office the next day, after filling out there forms online to allow me to do so, it wasn’t there. No one could find it. They gave me the same “in the system” line and apologized, but it never showed up. Two weeks later, checking daily with the local post office mind you, no one could answer what had happened to the certified mail.
Finally, somewhere in week 3 my client calls to announce the package had been delivered back to him.