Ordered 10 days ago. Received tracking finally yesterday after multiple requests for it. Received my order today and I am missing >200 chips from my order. Many chips were just loose in the box like they were just tossed in there, not in a stack or anything. Very disappointed.
I ordered 600 Showdown chips in October of 2021 from Poker Chip Mania. I really wanted to get them from a reputable vendor I knew handled them, Apache. But they were sold out. In fact every vendor was out of these in September (beginning of the supply chain fiasco). So when they had them in stock at Poker Chip Mania, I ordered them right away. I intended them to be a Christmas present to me from my wife, so I didn't inspect them or play with them until the holiday. All I did was get them out of their wrappers and into the storage case I bought for them (in a dimly lit room). Big mistake.
When I got them out to get a good look at them in January, I discovered they were complete garbage. The edges and the faces had loose threads, ugly overlaps of parts of the design, etc. And I'm not talking about a dozen or so out of 600. That would be bad enough. But nearly all of them have at least some small defect. About two dozen of them have major defects (I wouldn't have missed them in the dark if I had spread them out, but I kept them in stacks). I sent their "customer service" two emails early in the year to get replacement chips and they never even responded. I'm well past the return period, but I thought I'd try anyway.
So I resigned myself to buying from another source. I thought I shouldn't have to buy the whole set, right? I planned to just weed out the bad ones from the ones I have, count the good ones, and make my order. I started with the Red because, at first glance, they looked to be in better shape than the green and white. When I had gone through all 100 chips in the first rack, I had only found four that were good. So I gave up on that.
I'm expecting my new ones (from PokerChips.com) this weekend and will take some comparison pictures which I can share here if anyone wants to see them. I already have pictures of the white and green from the bad set. I took those to send to Poker Chip Mania to advance my cause for replacement, but as noted above, they never responded. I'm attaching those here, three of them. Two are pics of them laying flat and one is a picture of the top racks in the case. Blow these up to get a close look at them and I think you'll be startled at just how poor the quality is on these. Even in my dimly lit living room, I can't figure out how I didn't spot these in October. Maybe I could have done something about it then besides complain here.
Rats!! When I tried to upload them, the system here complained they were too large. Each of them is over 10 MB. Anyone know how I can "shrink" them for best quality but still upload them?