Another USPS horror story and any advice is welcomed (1 Viewer)

[raynmanas]

What about including a tracker with a high priced delivery? Unless I am mistaken, you can track your package anywhere and at anytime. With these, you put one in the middle of the chip stack or in every rack of chips. If the box is open and contents taken, the tracking chip is taken along with the chips. Could be useful evidence if you want to go down that road. If the delivery is successful, the buyer can mail the tracker back to the seller. Thoughts?

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late to the party, but this guy did something similar with a scammer:

it's a $25 insurance policy if you can get someone to physically track it down for you, but be sure to remove the speaker before you mail it so you don't alert the thief! my son's e-bike has one hidden in it and we removed the speaker.

 

[MC_CPA]

Lol Jers r u a high risk buyer should we not sell to you

 

[Taghkanic]

FWIW, I have recently been dealing with two local post offices (USPS) about a lost Etsy package, not poker chips.

The package was sent to the wrong post office one town over from me. It had the correct address on the shipping label, but went to the wrong place. Rather than passing it along to their neighboring office, these folks seem to have sat on it for a while, then put it in some general “mis-shipped” bin which was taken away... But the item was never scanned for a new destination.

This USPS office repeatedly told me they would “call back by the end of the day,” but never would. I finally got there in person, and at least got a printed acknowledgement from them that they lost it. However, they are claiming that only the shipper can file a lost package report.

The shipper is going to do that, and she seems to think that USPS has “GPS tracking” now on all packages. Really? Seems unlikely.

Update, FWIW: After raising hell last week with the post office which lost my package for three weeks, I had given up… I contacted the seller, who graciously agreed to send me another kit, while pursuing a complaint with USPS.

Well, lo and behold, the original shipment arrived yesterday. No call from the P.O. saying “Eureka, we found it!” It just shows up… 32 days after being shipped from Indiana to New York.

I suspect that my repeated goals and visits finally caused somebody to look a little harder, and the package was stuck in someone’s truck, or behind a bin in the post office itself. But I’m just guessing.

So now when the replacement shipment arrives, I’ll have to return it. Not sure if I can just write. “return to sender” on the package and dump it in a mailbox, or what. If only they had told me that they had found the other package, this could’ve been avoided… Grrr

 

[Tonysquander]

Update, FWIW: After raising hell last week with the post office which lost my package for three weeks, I had given up… I contacted the seller, who graciously agreed to send me another kit, while pursuing a complaint with USPS.

Well, lo and behold, the original shipment arrived yesterday. No call from the P.O. saying “Eureka, we found it!” It just shows up… 32 days after being shipped from Indiana to New York.

I suspect that my repeated goals and visits finally caused somebody to look a little harder, and the package was stuck in someone’s truck, or behind a bin in the post office itself. But I’m just guessing.

So now when the replacement shipment arrives, I’ll have to return it. Not sure if I can just write. “return to sender” on the package and dump it in a mailbox, or what. If only they had told me that they had found the other package, this could’ve been avoided… Grrr

Pretty sure you can do the return to sender and avoid having to pay return postage.

 

[Huskerchipper]

I am guessing all of your inquiries had absolutely zero effect on your package showing up from God knows where. They are absolutely worthless in resolving issues. Nearly impossible. Glad your package showed up though!!

 

[Taghkanic]

I am guessing all of your inquiries had absolutely zero effect on your package showing up from God knows where. They are absolutely worthless in resolving issues. Nearly impossible. Glad your package showed up though!!

Normally I would agree… Though this showed up on day 32, shortly after day 30, when I made my first in-person trip to the offending P.O., quizzed them endlessly, and insisted on paperwork documenting their (not very believable) claims so the seller could file a claim. Before that it was all over the phone.

Their claim that they had forwarded it elsewhere but never tracked where, coupled with the absence of any further scans elsewhere, led me to strongly suspect it was still there on some back shelf.

Yeah could be a coincidence but in this case I think maybe the squeaky wheel got the grease.

 

[Archangel060]

P

You file a police report.

Seller initiates a missing mail claim.

Insurance should be compulsory for any transaction for over a certain dollar amount.

Use pirate ship! Ive never had an issue with their insurance whatsoever

 

[BleedingChips]

Been doing the duplicate label hack since @sethwanab received this from me:
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Package was insured (I started consistently insuring after papergate) and a more than happy-ending prevailed.

@Jers28 sorry buddy. At least seller splitting you. Seems a police report and raising hell are next steps.

What is the duplicate label hack?

 

[dizzyChipper]

What is the duplicate label hack?

I put the paid mailing label on the layer below the outside bubble. So if outside bubble rips off then what's inside is still labeled and deliverable.