GB Completed Custom Cut Card Group Buy - Jan 2025 (8 Viewers)

[Okku]

I’m a smidge fearful on the other gb now.

It’s thousands of dollars, and while obviously I don’t believe that plastic printers is the one that goofed, maybe there’s a chance some of it was them. Who the heck knows what’s truth.

I checked all of the proofs before I sent them in. I even stated in this huge thread that I double checked and fixed all of the designs before sending them in.

If me, checks all the designs, fixes the mistakes others made and still the alignment is off then I’m sure it’s not my fault.

If these cut cards are mass produced then alignment issues are going to be present no matter what

 

[BarrieJ3]

I checked all of the proofs before I sent them in. I even stated in this huge thread that I double checked and fixed all of the designs before sending them in.

If me, checks all the designs, fixes the mistakes others made and still the alignment is off then I’m sure it’s not my fault.

If these cut cards are mass produced then alignment issues are going to be present no matter what

It sucks no doubt. I’m not trying to pile on.

Like I said I could see some of that being them. I’ve just not seen the issue before and there’s the whole boy who cried wolf/fibbing for a year, so it’s kinda like who knows!

I’m glad it’s getting to the finish line for you, I’m sure it will be a big relief.

 

[Himewad]

PM me and let’s talk

PM has been sent

 

[TheRealTeddyKGB]

Not trying to beat a dead horse but last month you said

I’m going to check and make sure everything is aligned properly before shipping out. If there is anything that’s off, I’ll make note of it and send it to you, but I’ll be letting the manufacturer know, go over it with them and see if it was on me or them.

From what I remember I aligned everything perfectly in the center and checked proofs so there shouldn’t be any mistakes hopefully.

So have you contacted them to find out if it was on you or them? Because now you're saying

I checked all of the proofs before I sent them in. I even stated in this huge thread that I double checked and fixed all of the designs before sending them in.

If me, checks all the designs, fixes the mistakes others made and still the alignment is off then I’m sure it’s not my fault.

If these cut cards are mass produced then alignment issues are going to be present no matter what

"Alignment issues are going to be present no matter what"

What does this mean? Do you mean from the manufacturing process? Every card I've ever seen produced from this company is identical to the others.

I've seen some of these off centered cards from this GB. Imo this had to be a design issue. So I will be interested to hear if you have in fact contacted them to see if it was on you or them. I'm guessing if it's on them we would have already heard about it & everyone would get refunded for their error or completely missing cards.

 

[Pippa]

Please update this poor Canadian guy
Thanks

 

[Himewad]

Not trying to beat a dead horse but last month you said

So have you contacted them to find out if it was on you or them? Because now you're saying

"Alignment issues are going to be present no matter what"

What does this mean? Do you mean from the manufacturing process? Every card I've ever seen produced from this company is identical to the others.

I've seen some of these off centered cards from this GB. Imo this had to be a design issue. So I will be interested to hear if you have in fact contacted them to see if it was on you or them. I'm guessing if it's on them we would have already heard about it & everyone would get refunded for their error or completely missing cards.

I submitted artwork for custom cut cards that I have made previously. Both poker and bridge size cards. So nothing needed to be "fixed" at all. Just submitted. My designs came back completely wrong. They were clearly changed in a number of ways, and I received about half of what I ordered for the bridge size. Hopefully they can get re-printed.

 

[Colquhoun]

I've seen some of these off centered cards from this GB. Imo this had to be a design issue.

I'm curious how a printed item that is trimmed off-center "had to be a design issue"?

 

[Himewad]

I'm curious how a printed item that is trimmed off-center "had to be a design issue"?

Agree. I had some cards that were aligned just fine on one side, but so far off on the reverse side that you could see a white line on the edge.

 

[BaroneSanitation]

Dang.. this is making me nervous not excited about the incoming order.

Did anyone get a perfect order?!

 

[Himewad]

Did anyone get a perfect order?!

The Nick Pappagiorgio cards look great!

 

[TheOffalo]

I submitted artwork for custom cut cards that I have made previously. Both poker and bridge size cards. So nothing needed to be "fixed" at all. Just submitted. My designs came back completely wrong. They were clearly changed in a number of ways, and I received about half of what I ordered for the bridge size. Hopefully they can get re-printed.

PlasticPrinters do seem to need the design files each time even when a design was made before, and they have "found" an issue with one of my design files on a subsequent GB where the same file worked fine on a previous GB.

Now I don't expect a big company that makes all kinds of products to keep all the designs files from all previous jobs (unlike Gear or BR Pro who do seem to keep the files, but they do deal with a more focused client base), but there should be no reason that I can think of for a design file that worked before to need fixing. And I think all I did to "fix" it was resave and resend...

 

[TX_Golf_N_Poker]

I checked all of the proofs before I sent them in. I even stated in this huge thread that I double checked and fixed all of the designs before sending them in.

If me, checks all the designs, fixes the mistakes others made and still the alignment is off then I’m sure it’s not my fault.

If these cut cards are mass produced then alignment issues are going to be present no matter what

Well you didn't fix mine. I PM'd you when I saw the photos in this thread, and you said that's what I submitted. (It wasn't) If you looked at all of them, then why didn't you fix it or contact me?

 

[Rieguy]

Well you didn't fix mine. I PM'd you when I saw the photos in this thread, and you said that's what I submitted. (It wasn't) If you looked at all of them, then why didn't you fix it or contact me?

GO TO BED

 

[TheRealTeddyKGB]

I'm curious how a printed item that is trimmed off-center "had to be a design issue"?

Agree. I had some cards that were aligned just fine on one side, but so far off on the reverse side that you could see a white line on the edge.

Well shit, if one side looks good & the other does not this definitely seems like Plastic Printers fault. From your conversation with them last month did they own up to it @Okku? Hope they issued a refund for them so it doesn't come out of your pocket

 

[Tonysquander]

The Nick Pappagiorgio cards look great!
View attachment 1626315

Thanks! That was one I did.

Did anyone actually receive a Lebowski license? Was supposed to be on one side of the gutterballs and dude abides cards but those designs were printed on both sides of what I received. Just wondering if any of the licenses got made at all or if it was another design that was somehow lost.

 

[KevinPower5]

I thought the entire 9 month stall between submitting the order and going into production was the correcting of misalignments? Which seem (as seen by screenshots in this thread) to not be fixed at all???

 

[djfayze]

This thread will go down in history, sheesh.

I got my order; the backs of my cards were flipped 180 upside down from how they should be. I didn’t even count them because I’m so over this buy and there is no way I’m getting involved with an Oscar transaction ever again. And I won’t blame the printers - I’ve ordered custom cut cards before from this company and it was super seamless and error free.

 

[Benjaminotaur]

This thread will go down in history, sheesh.

I got my order; the backs of my cards were flipped 180 upside down from how they should be. I didn’t even count them because I’m so over this buy and there is no way I’m getting involved with an Oscar transaction ever again. And I won’t blame the printers - I’ve ordered custom cut cards before from this company and it was super seamless and error free.

I had to address this with a previous buy on some cards I’m using as Monopoly deeds, so the orientation needed to be correct. From the proofs I saw on that project, the cards are printed as one long strip, then folded over and laminated. This creates “Head to Toe” printing for vertical designs as seen below, unless one of the designs is inverted 180 degrees. From my experience on that buy, the printer will not invert the designs on their end and it is up to the designer to invert them prior to submission if you want “Head to Head” printing for vertical cards.

This won’t matter for many designs since only one side of the card is seen or used at a time, although it will affect aesthetics when the card is inspected as a stand alone object, or if the card utilizes both sides for different purposes.

I’ve never seen proofs from this company for horizontal only designs, so I can’t speak to how those are laid out, but I would imagine they should be aligned correctly without any inversion needed.

 

[Himewad]

This thread will go down in history, sheesh.

I got my order; the backs of my cards were flipped 180 upside down from how they should be. I didn’t even count them because I’m so over this buy and there is no way I’m getting involved with an Oscar transaction ever again. And I won’t blame the printers - I’ve ordered custom cut cards before from this company and it was super seamless and error free.

Yep, I noticed this as well. Not the end of the world, but it just adds to the bad feelings from the other mistakes that were made. I had part of my design that was literally removed from the final product. Just brutal.

 

[mdt11]

View attachment 1625295

Received mine yesterday.

I was pretty disappointed with the misalignment on mine. When I saw this thread pop up I bought these as a gift for a friend who hosts games with CDI chips. But once they (finally) arrived I decided not to bring them and will probably just toss them.

For me it was two cards for like $7 so no big deal but I feel for people with bigger orders. I’m glad @Okku acknowledged that he stretched himself too thin here.

 

[Bauce]

I got my order. Was waiting to post about it until I gave time for Oscar to respond to my last email, but figured I should get the info out now.

Had ordered 182 cards and received 98. 84 are missing. I sent an email to Oscar on Friday noting the missing cards in detail. No response yet. But what was most disappointing in a sea of disappointment is that he sent me an email on Tuesday that just said “Yes, I packed your stuff yesterday and it is going out today.”

No a single mention that the package was missing 84 cards. Just said it as if everything was good and completed - perhaps hoping I wouldn’t notice? Every single design I ordered was missing cards. Not a single design has the correct amounts - not even my special order - which was incidentally originally intended to be a graduation gift for my son’s high school graduation class last spring.

Most are upside down on the back as some are saying, but I don’t really care about that at this point. But for Oscar to not even mention that 84 cards were missing and to just say he packed up my stuff and is sending out today is surreal. But so much of this is surreal.

 

[ChipMonster]

I want to clearly specify my situation while also asking for a concrete path forward and resolution for everyone involved.

I was informed over a week ago via email that a portion of my order had been “damaged by a dog” and that the cards would be shipped the same day so I could inspect them and we could determine next steps. That shipment never occurred, and my tracking still shows “awaiting item.”

My original order was for 50 cards with a very specific breakdown, as 40 of them were already promised to other people. At this point, with no shipment received and seeing the volume of incorrect quantities, missing cards, wrong designs, and alignment issues others are reporting, I genuinely do not know whether my order is complete, partially complete, or salvageable at all.

Because of this uncertainty, I was forced to place a much larger and more expensive order through Barrie’s group buy, including new setup fees, solely to ensure I could fulfill commitments that were originally based on this group buy. That is beyond frustrating.

I’m not trying to pile on, but clarity is absolutely needed right now, both for my own situation and for others who are still waiting or trying to determine next steps. In particular, there is a lot of uncertainty around what issues were caused by the printer versus what occurred upstream, and that distinction matters given that some of us have since placed new, larger orders based on assumptions about the printer’s reliability.


can you please clearly state:

• Whether my order has actually shipped (and if any others are still pending)
• What is driving the quantity disparities and design issues many people are reporting
• How many of my cards were damaged
• What your plan is to make people’s orders whole, or alternatively, issue a refund


More broadly, can you also clarify, in concrete terms, which issues have been confirmed as printer errors versus internal handling or processing issues, and whether the printer has acknowledged or documented any responsibility on their end? Clear answers here would help everyone understand what actually went wrong and whether future orders using the same printer are at risk.


I’m simply looking for a clear path forward and a timeline, both for my order and for others who are still in limbo.

 

[ChipMonster]

Barrie’s group buy

@BarrieJ3 also appreciate you running the new group buy. I’ve read many places that people have ordered from this vendor without issue so just curious if you got any insight into this through the rep you’re currently working with? Obviously I think we’re all a little on edge about all this and I can’t decipher fiction from facts to know if there truly are issues from manufacturer.

 

[BarrieJ3]

@BarrieJ3 also appreciate you running the new group buy. I’ve read many places that people have ordered from this vendor without issue so just curious if you got any insight into this through the rep you’re currently working with? Obviously I think we’re all a little on edge about all this and I can’t decipher fiction from facts to know if there truly are issues from manufacturer.

Heya. Again nothing to do with Okku, I don’t recall his reps and don’t want to look through/add to this thread as I didn’t have an individual direct order.

Ashley Brockman was the contact for the majority of PCF buys and all of my previous buys. I’m working with Maddy Burke on this current order. I have only previous ordered for me, and folks have had lots of questions - like hey can we do matte and gloss and such. She’s responded same day every time, and even proactively reached out to me several times. I have less than 0 concerns on communication and turn around time.

I get to upload all files to design team and such prior to payment. I have never had a single issue across any design, but I’ve never submitted cut cards before that were directionally important and such.

So while I can’t speak in absolutes, I understand the worries - and I don’t want to be left holding the $3,000 bag - so all proofs are going to their prospective buyers. I don’t understand all the design mumbo jumbo, so production will start when everyone approves their design(s)!

 

[Okku]

so all proofs are going to their prospective buyers. I don’t understand all the design mumbo jumbo, so production will start when everyone approves their design(s)!

Honestly probably better that you do it this way after how this has turned out.

Hope your buy goes much better than this...

 

[BarrieJ3]

Honestly probably better that you do it this way after how this has turned out.

Hope your buy goes much better than this...

I agree. I swear I’m not trying to post in here. And mannnnnnnnn idk I’m not trying to tell you what’s what - PCF knows I’ve had my own issues.

But mannnnn lol I’d reply to your buyers not me!

 

[Okku]

I'm working on it.

It just seems that I get a rush of anxiety opening this thread up to see what else has gone wrong after I'm stated that I'm trying to fix the issues rather than make them larger.

This will be the last group buy I ever do because it's blown up in my face.

 

[KevinPower5]

Opening up the thread and ignoring countless posts and emails behind the scenes to respond to a guy not even involved in this (yet is still doing more to help rectify this than Oscar himself) is beyond baffling

 

[triton]

@Okku i think it would be better if you would be completely open about where you are at. Are there specific cards that weren't shipped? How many cards are missing in total? 300? 500? Not trying to pile on; just trying to get a sense of where this thing is at so that I (and others) can help you pick up whatever pieces we can. For example, are we short 50 cards of something? Better to coordinate with @BarrieJ3 than have 25 people flopping around trying to figure out something for their onesie/twosie orders. Can I help you work with the vendor to get things reprinted?

@Okku I'm happy/on standby to help with these types of logistics -- feel free to PM or text me directly.

 

[Uscfan81]

Well guys it happened… Saw a refund come through and got an email saying my cards never made it through… this is absolutely ridiculous.. I waited this whole damn time and this is the shit I get… Fucking terrible…