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GB Completed Custom Cut Card Group Buy - Jan 2025 (9 Viewers)
- Thread starter Okku
- Start date
- Status
MichaelBubly
Flush
It seems abundantly clear that this company is likely the absolutely most useless waste of space around.. Seems it would have been about 8 months quicker to do this 152 separate orders instead of a large order..
Omar65
Two Pair
You know how you sometimes have a dream that you trying to do something……..go somewhere, fix something etc etc. But you just can’t get it done? Something always distracts you or an issue comes up or whatever. Know what i mean?
That’s what this GB feels like.
That’s what this GB feels like.
I mean, I think we can only attribute a few weeks of delay to this company. I’ve been apart of these group buys before with the same company that only took a month or so.
extreme517
Straight
You know how it feels to be poked in the eye over and over again?
That's what reading this thread feels like.
OP
OP
Okku
4 of a Kind
I sent a clarification email to the printers on the 16th with 5 different designs to make sure they understand correctly and print the right thing.
I didn’t receive an email back yet.
Not sure what else to say other than that.
I got an email the other week saying that they didn’t have an order for me. I quickly resolved that same day. They found my open order and I had asked why nobody on their team emailed me within the two weeks of me approving all of the designs. Didn’t get an answer to that. So, I’m working with someone and getting these into production. I talked via phone probably twice and emailed back and forth all of the questions they have had so far.
As soon as I get an email with something regarding production I’ll update this again. It just seems at times if I have an update to give it gets more troll responses than actual positive responses. I get this has taken forever…
I didn’t receive an email back yet.
Not sure what else to say other than that.
I got an email the other week saying that they didn’t have an order for me. I quickly resolved that same day. They found my open order and I had asked why nobody on their team emailed me within the two weeks of me approving all of the designs. Didn’t get an answer to that. So, I’m working with someone and getting these into production. I talked via phone probably twice and emailed back and forth all of the questions they have had so far.
As soon as I get an email with something regarding production I’ll update this again. It just seems at times if I have an update to give it gets more troll responses than actual positive responses. I get this has taken forever…
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ChipMonster
Straight
Just an FYI that these are the type of posts that frustrate people on here… it’s a lot of fluff and no substance.
OP
OP
Okku
4 of a Kind
Sorry I'll keep it to only information that is actual information and not fluff
So are we to understand that right now you are simply going to wait for an email? Like you did a few weeks ago when you stated that you sent them everything they needed to begin production, but they didn't? Don't you think you should ask your new contact (who you stated is very good at communication) if they could provide you with some actual dates? Date that production will begin. Anticipated date that production will be completed. anticipated date that the product will be shipped?
I think these are the types of information everyone here would like to know. And if you don't currently have this information, I think we would all like to see you making every effort to obtain it as soon as possible, rather than just waiting around for the next email.
jamesjkim
Full House
Maybe talk to them on the phone?
chipinla
Straight Flush
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Quicksilver-75
4 of a Kind
I'll bet money the five versions he attached to the email for reference will need adjustments.
(And that's not a dig at Okku)
(And that's not a dig at Okku)
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At this point can those 5 designs be removed? Can the owner be notified and they fix it themselves? If it’s my design I would have bowed out of this months ago for the sake of everyone else waiting. If it’s my design and I had been notified in March, or June, or August I would have taken it upon myself to fix it ASAP, in a day or two. People aren’t trolling you just to troll you Okku, it’s frustrating to be provided false hope again and again and continually be disappointed. It just feels like this went from “oh he’s a good guy that just is overwhelmed by his first group buy” to “ok well he has a lot going on his life so it’s ok if he lies a handful of times because he’ll make good eventually” and now the vibe seems to be “he understands that people are frustrated so he’ll at least post things every few days even though nothing is getting done.” I’m not in the party that thinks your scamming anyone but I am of the mind that you have taken people’s money, provided and relapsed on expectations many times, and have well surpassed what could be considered reasonable patience. I really do wish this could be handed off to someone with experience who could just finish it off and be done with it. If you insist on continuing as the point person can you at least, obviously after your family and livelihood, make this your top priority?
I don’t want a refund, I just want the cards I had excitedly ordered for my game.
Hang in there Oscar! The end is near brother. Keep on doing what you do.
OP
OP
Okku
4 of a Kind
“ Good morning!
I sent everything over to the project lead and she is updating the order. I will check in with her to see if she needs anything.”
Latest information I’ve received this morning.
I sent everything over to the project lead and she is updating the order. I will check in with her to see if she needs anything.”
Latest information I’ve received this morning.
ChipMonster
Straight
Did they give any feedback after this message? I think at this point it’s reasonable to expect them to give same day responses and updates to keep this moving and keep aggressive with them if needed.
jamesjkim
Full House
Did you get on the phone with them? You should be able to get all the answers we’re looking for…
OP
OP
Okku
4 of a Kind
Staying aggressive with them, just sent another email with two other questions they had regarding clarification on design.
As the day goes on and I get more answers I will update. I'll get a estimated delivery date/production timeline once they don't have any questions.
As the day goes on and I get more answers I will update. I'll get a estimated delivery date/production timeline once they don't have any questions.
ChipMonster
Straight
This isn’t meant as a dig on you because it sounds like it has been super frustrating for you in working with them, but could you provide clarity on exactly what is causing all of the back and forth with the vendor? It seems like you have finalized designs like a dozen times and then there is always another issue that pops up that needs to be addressed. Is it issues with their end processing it? Certain designs not meeting criteria? Them losing something and needing to start fresh with formatting?
How close are we exactly to being final, what is standing in the way of getting this across the finish line and into production, are there certain designs that need to just be cut from this production run in order to move forward and what timeline are we looking at exactly? Is it simply just making a couple quick fixes and then they can begin production and be done in a day or two?
Sorry, I think we all would appreciate some exact details at this stage of the process besides the conversations that go - “yeah designs were just cleaned up and we’re going into production…radio silence… now there is an issue with the design/vendor/communication…radio silence… designs were cleaned up and we’re going into production…now there is an issue with the design/vendor/communication” rinse and repeat
At this point, if any artwork files aren’t being approved by the vendor, just leave them out, refund their money, and put them in the next one (assuming there is a next time). I doubt if that would include mine, since I haven’t been contacted, but if it’s me, so be it. But seriously, it’s time we got this order into production. I have run many group buys and never seen anything like the back and forth with this vendor. Are they this hard to work with? What’s the issue? Other than just “re-touching the files”? Money was collected (and presumedly paid) a LONG time ago.
I love ya, Oscar, and totally sympathize with the year you’ve had, but we need to put a bow of this sucker.
I love ya, Oscar, and totally sympathize with the year you’ve had, but we need to put a bow of this sucker.
Someone needs to help Oscar w the shipping. He has a newborn baby. No way should that be on his plate.
Quicksilver-75
4 of a Kind
I'll happily take a refund at this point.
Bronson
3 of a Kind
Omar65
Two Pair
I suggested that in this thread back in late June, didn't really seem to get any traction. I live in South Carolina, so not as much help as PCF's that are in the Vegas area. Maybe though, we have some members that have done big GB's like this that could simply help remotely with some process advice? The process being getting hundreds of individual GB's sorted, packaged, labeled and shipped.
I don't know, @Okku might not need that help and not assuming that he does. Just thinking out loud really. @Okku, what would help?
OP
OP
Okku
4 of a Kind
This was done and paid for a LONG time ago yes.
The latest update I got was the confusion between the different mirage files which I thought was clear and then the confusion between the Silver Tongue Devil versions and Barrel House. Both of which had 3-4 variations, I had them clearly marked but still questions about what is what.
So as I mentioned for the next one which, at this rate, I’ve figured we are not doing this many free designs. I’m doing a select let’s say 10 designs, you get what you get and we go from there.
For this, I’m trying to push these into production as quickly as possible. I didn’t think referencing an excel sheet with an exact 1:1 ratio of names pretty much would be so hard. Then, not getting a response of anything from after I approved the artwork and then getting another email saying I didn’t have an order was wild.
I personally don’t see any reason why the files that have already been approved can’t be done already and the ones they have questions can’t be done last but I guess that’s how they work.
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