CPC Move Updates (1 Viewer)

Have you done this with CPC chips that have inlays? I would personally never recommend putting labeled CPC chips into an ultrasonic cleaner since the inlays come off way too easy.
Yes, I did it. Both ultrasound and washing with soap and a brush. If we are talking about CPC and the chips are relatively new (or rather, they have not been in the game for a long time), then this is not a problem. 99.9% of the time they will not be damaged and the labels will remain in place. Sometimes water can get in there, but they definitely do not fall off. You are talking about cases when you have old ASM or Burt..
 
My HHR add on order that I placed in December just got bumped to the new facility.
I placed a small HHR add-on order in November but have not heard anything yet. I guess I'll assume it is being bumped to the new factory. I wish Mike all the best with the move.
 
but how much money did the buyer put up front
Take the number of chips you see. Multiply it by $1.75 or $2 or $3 or $4 whatever u think the multiple is. That should be a good idea of the minimim that was spent.
 
Take the number of chips you see. Multiply it by $1.75 or $2 or $3 or $4 whatever u think the multiple is. That should be a good idea of the minimim that was spent.
What’s presented on the website is just possible sets that can be sold from their stock

Doesn’t give any indication if they got 10k primary cash $1’s made or just 2k. They have tournament chips, but 50 tables worth, or just enough for a few simultaneous sit’n go’s

industry insiders probably know how many chips a legit card room would need, which is presumably scrutinized by Paulson when filling orders to ensure it at least could be a credible cardroom and not a NAGB
 
My bad I thought this was a general thread sorry for going off topic friends.
 
Mike, I’ll give you the benefit of the doubt and wait for my chips from the new factory. Being E&C they were always going to be low on the popularity list. But I’d rather have chips than a refund.

Now for some ideas on how to get extra cash from poker chip nerds like us, I would happily pay extra to have a photo like this of one of my chips when they’re being made. It would look super cool framed on my wall next to the poker table.

1754526362558.webp
 
Mike, I’ll give you the benefit of the doubt and wait for my chips from the new factory. Being E&C they were always going to be low on the popularity list. But I’d rather have chips than a refund.

Now for some ideas on how to get extra cash from poker chip nerds like us, I would happily pay extra to have a photo like this of one of my chips when they’re being made. It would look super cool framed on my wall next to the poker table.

View attachment 1546697
Ditto (for some of mine though)!
 
Mike, I’ll give you the benefit of the doubt and wait for my chips from the new factory. Being E&C they were always going to be low on the popularity list. But I’d rather have chips than a refund.

Now for some ideas on how to get extra cash from poker chip nerds like us, I would happily pay extra to have a photo like this of one of my chips when they’re being made. It would look super cool framed on my wall next to the poker table.

View attachment 1546697
Yeah, actually a really cool idea IMO
 
Mike, I’ll give you the benefit of the doubt and wait for my chips from the new factory. Being E&C they were always going to be low on the popularity list. But I’d rather have chips than a refund.

Now for some ideas on how to get extra cash from poker chip nerds like us, I would happily pay extra to have a photo like this of one of my chips when they’re being made. It would look super cool framed on my wall next to the poker table.

View attachment 1546697
Heck yeah. I’d order a 25 chip add-on (or however many) to fill the plate for a photo in order to receive a photo and however many chips pass QC.
 
Looking forward to putting in a new order as soon as the new facility is up and running. Congrats on the purchase and the move, Mike. I hope everything goes smoothly.
 
It wasn’t that close. There was at least one other very serious buyer.
Well then, keep on complaining and crying :cry:about the delays and chip colours not matching :tup: because that will change everything.
 
Well then, keep on complaining and crying :cry:about the delays and chip colours not matching :tup: because that will change everything.
Dude, you are complaining more than anyone in this thread. Just keep on, that will make everything better.

I haven’t complained about shit in this thread. So stfu.

As far as I’m concerned their colors and molds are just fine. I’m don’t care about the long wait time. Maybe the chips being made in the new facility will be ten times better than what they could ever do in Maine.

Just STFU because you don’t know anything about any of this.
 
Dude, you are complaining more than anyone in this thread. Just keep on, that will make everything better.

I haven’t complained about shit in this thread. So stfu.

As far as I’m concerned their colors and molds are just fine. I’m don’t care about the long wait time. Maybe the chips being made in the new facility will be ten times better than what they could ever do in Maine.

Just STFU because you don’t know anything about any of this.
Wow, didn't realize I said something offensive.
Not sure where I have made a complaint.
Not sure why on an open forum telling me twice to "stfu" is an appropriate response and certainly not balanced to my comments.
Unfortunately, you have completely missed the point of my post.

So apologies if I offended.
 
Unfortunately, you have completely missed the point of my post.
When you aim your passive agressive insults directly at someone who isn’t even involved in what you are talking about then yes, people are going to miss the point and they are going to be offended.

And your passive agressive hostile attempt at an apology is just lame.

Oh yeah, I apologize if I offended you. Sorry that was an afterthought.
 
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To be honest, I wasn't aware that the company/machinery is in such bad condition. But this might explain why my scroll order came with flaws (edgespot issues) that have been accepted to get replaced with new chips. So based on that, I have high hopes that my replacements will be better than my original order since they will be produced in Woodinville, at least the spots will probably will be better. But I am also a bit nervous that new Equipment could lead to a different feeling.

I don't know if there will be plans to take care of that topic as well: will there be a pre cleaning of new chips before shipping in the future? I'm not talking about dust free edges and oiling but the thin lines of some molds. On my last scroll order I had to deep clean every scroll mold itself with a toothbrush to get rid of all the dust within the mold. If I wouldn't have done it I would have ruined my felt completely with all the chip dust. And man, it was a brutal torture to clean 850 chips that way. Maybe a high pressure air duster would do the job!?

The equipment referred to is primarily the boiler and chiller, neither of which impact on chip quality. Had we not been in the closing/selling position (which was NOT for that reason) then it is something we would have had to invest in. Any potential maintenance/overhaul/upgrade of that machinery, plus it's cross country transportation cost, could have been expensive as installing new equipment in WA which is the route @CPC_Mike has taken.

So right now we are doing our best to 'nurse' that equipment through to order completion in ME. Consequently, rather than any suggestion those final orders will be rushed through, it's pretty much the opposite.
 
To be honest, I wasn't aware that the company/machinery is in such bad condition. But this might explain why my scroll order came with flaws (edgespot issues) that have been accepted to get replaced with new chips. So based on that, I have high hopes that my replacements will be better than my original order since they will be produced in Woodinville, at least the spots will probably will be better. But I am also a bit nervous that new Equipment could lead to a different feeling.

I don't know if there will be plans to take care of that topic as well: will there be a pre cleaning of new chips before shipping in the future? I'm not talking about dust free edges and oiling but the thin lines of some molds. On my last scroll order I had to deep clean every scroll mold itself with a toothbrush to get rid of all the dust within the mold. If I wouldn't have done it I would have ruined my felt completely with all the chip dust. And man, it was a brutal torture to clean 850 chips that way. Maybe a high pressure air duster would do the job!?

This is kind of why I don't like to give out too many updates - and I don't mean that to sound offensive to you. There's a million different variables involved in the company, chip production, equipment, the move process, etc. If I give out 15 details about anything people will just spin those details to fit whatever narrative works for them and reinforce their already held beliefs.

That said, here's some quick answers to various questions:

- Yes, a lot of the equipment (boiler, chiller, hydraulic issues) is not in great shape. No, that does not affect quality. It affects production timelines but we don't let it affect quality.
- Yes, as a company that has been in business as long as CPC we have accumulated a ton of equipment that we use for spares, backups, repairs. Simply fixing and putting all of that equipment back into service doesn't necessarily increase production. Just because you add in another press doesn't mean you have another worker who can utilize it or a steam/cooling system that can support.
- I've told my team on multiple occasions that quality comes first. This is true of completing the orders in Maine. We have a timeline we want to hit but we're not going to end the Maine operation by "getting orders out the door as quick as possible". I have standards and I want the Maine team to be proud of everything they've accomplished and not incur any blemishes at the end because we rushed or wanted to close it up.
- Yes, we'll have some new equipment infrastructure-wise in Woodinville. No, that will not affect the quality of the chip. We'll still be using the same presses, same formulas, same molds, same recipes in Woodinville. We'll be producing the same product with at least as good quality or it ain't going out the door. As I've said earlier, if it's not good enough my home game then I ain't shipping it. And those that know me know I'm pretty obsessive about my setup.

Basically, I can say anything I want here, good and bad, calming or scary, but none of it will mean anything until we start producing product in Woodinville and everyone can see the results. Unfortunately, due to simple logistics, it's going to take some time.
 
This is kind of why I don't like to give out too many updates - and I don't mean that to sound offensive to you. There's a million different variables involved in the company, chip production, equipment, the move process, etc. If I give out 15 details about anything people will just spin those details to fit whatever narrative works for them and reinforce their already held beliefs.

That said, here's some quick answers to various questions:

- Yes, a lot of the equipment (boiler, chiller, hydraulic issues) is not in great shape. No, that does not affect quality. It affects production timelines but we don't let it affect quality.
- Yes, as a company that has been in business as long as CPC we have accumulated a ton of equipment that we use for spares, backups, repairs. Simply fixing and putting all of that equipment back into service doesn't necessarily increase production. Just because you add in another press doesn't mean you have another worker who can utilize it or a steam/cooling system that can support.
- I've told my team on multiple occasions that quality comes first. This is true of completing the orders in Maine. We have a timeline we want to hit but we're not going to end the Maine operation by "getting orders out the door as quick as possible". I have standards and I want the Maine team to be proud of everything they've accomplished and not incur any blemishes at the end because we rushed or wanted to close it up.
- Yes, we'll have some new equipment infrastructure-wise in Woodinville. No, that will not affect the quality of the chip. We'll still be using the same presses, same formulas, same molds, same recipes in Woodinville. We'll be producing the same product with at least as good quality or it ain't going out the door. As I've said earlier, if it's not good enough my home game then I ain't shipping it. And those that know me know I'm pretty obsessive about my setup.

Basically, I can say anything I want here, good and bad, calming or scary, but none of it will mean anything until we start producing product in Woodinville and everyone can see the results. Unfortunately, due to simple logistics, it's going to take some time.

Well said. My deadline order came out great, and I look forward to more orders with you all in the future.
 

Thanks for the explanations and reassurance that "quality comes first."



This next part has nothing to do with chip quality, but I want to address something that Mike said...

If I give out 15 details about anything people will just spin those details to fit whatever narrative works for them and reinforce their already held beliefs.

I understand this complaint. I really do.

The reason this happens is because this industry (making clay chips) is hidden behind secrecy. And always has been. From every manufacturer that has made them.

I've been working with crypto/Bitcoin since early 2010. And people spun their own thoughts based on their own beliefs on what it is, how it's used, and why it's used.
People in the early crypto days thought it was ONLY for drug dealers, money laundering, trafficking, gambling, etc.
People fear what they don't know. So... It took a lot of education. It took a lot of understanding. Fully explaining how it works, why it works, and why it won't work for some people.
Now people know that crypto can be used in the same way that regular money can be used (which still includes criminal purposes, but I digress).

That being said...

The most information that we (the public) get on how chips are made is little snippets that you or David share, and a few "leaked" photos.
The few times that I know that a tour of the factory was given, those people had to swear to keep the secrecy (sign an NDA).

This is what creates the "spin." Because the public literally has to fill in the blanks because we simply don't know WTF is going on.

I don't know the chip making business, I don't know why the secrecy exists. (It's probably for a good reason, and this reason is also a secret.)
It's up to you if you want to keep dealing with spin. If you don't, then post a "How's it Made" type video.
Until that level of detail is made public, spin and doubt will always exist.



As far as my order is concerned, I'll take your word that you and your employees will produce a quality product in your new facility in Washington.
Just understand, that's all we have—your word. No facts (because they are secret).
 
@David Spragg + @CPC_Mike

Thank you very much for your open and honest answers. I am absolutely sure that they will help many to get a better understanding of what is actually happening and where there may be technical difficulties. Especially that these technical problems cannot have any influence on the quality of the final product is good to know!

Kudos!
 
Thanks for the explanations and reassurance that "quality comes first."



This next part has nothing to do with chip quality, but I want to address something that Mike said...



I understand this complaint. I really do.

The reason this happens is because this industry (making clay chips) is hidden behind secrecy. And always has been. From every manufacturer that has made them.

I've been working with crypto/Bitcoin since early 2010. And people spun their own thoughts based on their own beliefs on what it is, how it's used, and why it's used.
People in the early crypto days thought it was ONLY for drug dealers, money laundering, trafficking, gambling, etc.
People fear what they don't know. So... It took a lot of education. It took a lot of understanding. Fully explaining how it works, why it works, and why it won't work for some people.
Now people know that crypto can be used in the same way that regular money can be used (which still includes criminal purposes, but I digress).

That being said...

The most information that we (the public) get on how chips are made is little snippets that you or David share, and a few "leaked" photos.
The few times that I know that a tour of the factory was given, those people had to swear to keep the secrecy (sign an NDA).

This is what creates the "spin." Because the public literally has to fill in the blanks because we simply don't know WTF is going on.

I don't know the chip making business, I don't know why the secrecy exists. (It's probably for a good reason, and this reason is also a secret.)
It's up to you if you want to keep dealing with spin. If you don't, then post a "How's it Made" type video.
Until that level of detail is made public, spin and doubt will always exist.



As far as my order is concerned, I'll take your word that you and your employees will produce a quality product in your new facility in Washington.
Just understand, that's all we have—your word. No facts (because they are secret).
This is the essence of my "revealing how the sausage is made would actually be highly effective marketing" argument.

One very good reason not to reveal these methods in the past was due to requirements of secrecy by e.g. the Nevada Gaming Commission who, in an effort to combat counterfeiting, required that the makers of gaming products like chips, and probably slot machines, roulette wheels, etc... not publicly reveal how these goods were produced. If info was leaked, a company could lose its license, and thus its ability to sell to casinos. This is roughly what I've put together, not proven fact.

However in the age of the internet with abundant info, plus leaks from various factories, I think the cat is 90% out of the bag. I say this as someone who toured the factory and after seeing every step thought "yep, that makes sense." The chip ingredients/composition is rightfully secret, but the rest is just manufacturing processes.

I also fully understand that the priorities of CPC aren't "let's drum up demand with a new marketing strategy!" when they're drowning in current orders and are facing the disruption of moving a factory thousands of miles to new digs.

But to your point, if people knew how the sausage gets made they'd be a lot more forgiving of delays (wait, if any of these 10 different fragile aging systems have the slightest hiccup the whole thing grinds to a halt and the only way out is to spend copious piles of cash to get back to where you were?!). I wasn't around when the grinder had its issue, but looked through the PCF archive at all the posts which showed how this one piece of gear broke and stopped all production for what, 6 or 9 months, and wiped out any profit for that year, etc etc...

p.s. I'm a fellow hodler, although a late entrant around 2015, and boy it takes a lot of education to grok it all :)
 
This is the essence of my "revealing how the sausage is made would actually be highly effective marketing" argument.

One very good reason not to reveal these methods in the past was due to requirements of secrecy by e.g. the Nevada Gaming Commission who, in an effort to combat counterfeiting, required that the makers of gaming products like chips, and probably slot machines, roulette wheels, etc... not publicly reveal how these goods were produced. If info was leaked, a company could lose its license, and thus its ability to sell to casinos. This is roughly what I've put together, not proven fact.

However in the age of the internet with abundant info, plus leaks from various factories, I think the cat is 90% out of the bag. I say this as someone who toured the factory and after seeing every step thought "yep, that makes sense." The chip ingredients/composition is rightfully secret, but the rest is just manufacturing processes.

I also fully understand that the priorities of CPC aren't "let's drum up demand with a new marketing strategy!" when they're drowning in current orders and are facing the disruption of moving a factory thousands of miles to new digs.

But to your point, if people knew how the sausage gets made they'd be a lot more forgiving of delays (wait, if any of these 10 different fragile aging systems have the slightest hiccup the whole thing grinds to a halt and the only way out is to spend copious piles of cash to get back to where you were?!). I wasn't around when the grinder had its issue, but looked through the PCF archive at all the posts which showed how this one piece of gear broke and stopped all production for what, 6 or 9 months, and wiped out any profit for that year, etc etc...

p.s. I'm a fellow hodler, although a late entrant around 2015, and boy it takes a lot of education to grok it all :)
Well the reason you stated at the beginning is absolutely correct, not to mention that other people have tried and failed miserably because they never saw it being done.

I have to correct you on the grinder though. It was 6 weeks not months and it had no impact on production, it just delayed the shipping of orders.
 
Well the reason you stated at the beginning is absolutely correct, not to mention that other people have tried and failed miserably because they never saw it being done.

I have to correct you on the grinder though. It was 6 weeks not months and it had no impact on production, it just delayed the shipping of orders.
Thanks David, happy to be both confirmed and corrected here!
 

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