Not Mine Summary of failed transaction for $1 and $5 Stardust Mansion chips

daschuck77

Pair
Joined
Nov 4, 2014
Messages
214
Reaction score
246
Location
Hampton Roads
I had a very poor experience and wanted to share it with the community. Please move if it's not in the appropriate category. Maybe Bergs fix it thread?!

http://www.ebay.com/itm/231466795581

and

http://www.ebay.com/itm/100-Stardust-Mansion-Paulson-Casino-Chips-5-/231466797016

I ordered 200 $1 chips and 500 - $5 chips and paid on January 30th. $75/rack for the $1's and $100/rack for the $5's for a total of $692 including $42 for shipping. I emailed him on the 6th of February after no update in shipping status in My eBay. I emailed him outside of eBay on February 2nd just inquiring on $25 and $100 chips, informing him that I won this particular auction and he wrote me back saying "Ok Charlie I will email you if I can find any" and no mention of delays in shipping.

Back to February 6th. Danny wrote me back after asking on the status stating he was at a conference and told me they were supposed to go out today (Feb 6th). I wrote him back, told him I was disappointed in his communication and that for $42 dollars in shipping, and an auction handling time of 2 days, something more reasonable should have been done. He wrote back offered a refund but I declined his refund offer and requested he still ship the chips, provide tracking, and complete the transaction. At this point in my mind, if I got the chips, this was just going to be a "no feedback" deal and I would move on from it. Over the weekend, he still never shipped them or wrote be back at all with an update. February 10th I decided to open a case with eBay. I still was requesting delivery of the chips as that is what I preferred and hoped for. He still did not communicate during the seller response period and I then escalated to eBay support and I was awarded a full refund.

I don't know if he is having unforeseen problems or difficult circumstances that led to this transaction to fail but nonetheless I am disappointed and was hoping all the time the eBay case took to resolve would lead to a better conclusion. For me, it is absolutely nothing personal and I hope everything is alright for Danny since he is a highly regarded PCF member and eBay seller. I'm bummed that it went bad but since he is the initial source of the Stardust Mansion chips for all of us, it's something I felt I compelled to share because I believe most of us at PCF and CT should do business with each other with transparency and a higher priority.

Charlie
 

BGinGA

Royal Flush
Tourney Director
Supporting Member
Joined
Oct 29, 2014
Messages
25,404
Reaction score
38,964
Location
Atlanta
Maybe it's just me, but filing an eBay complaint after 10 days with a known entity seems a bit rushed. If an unknown, perhaps - but not somebody well-known and respected in the chipping community. I would tend to error on the side of caution and understanding. Plenty of time to file a dispute if it doesn't get worked out beforehand, but once filed, you will almost certainly get your money back but can kiss the chips goodbye. Maybe that's what you wanted....
 

ssanel54

Flush
Joined
Nov 6, 2014
Messages
1,901
Reaction score
2,540
Location
Westwood, MA
Ive done a number of transactions with Danny over the past several months, and am still waiting on a final shipment. He has always been very responsive to any emails that I send, and we have gone back and forth several times on me delaying shipment due to my travel, and him delaying shipment due to his travel. I have no reason to believe I am not going to get my chips, based on several previous transactions. I would throw it out there that it is vacation week for a number of people and also the Northeast has been absolutely pummeled by snow, so things could be delayed a bit.
 

Ben

Full House
Joined
Oct 29, 2014
Messages
2,530
Reaction score
2,722
Location
"The Sticks"
Not just the northeast - I haven't left my house in southern TN since Sunday afternoon. Today was the first of those days that USPS made it here. Just sayin'...
 

loul13

3 of a Kind
Joined
Apr 18, 2014
Messages
748
Reaction score
221
Location
France, Bayonne
I have done some trasactions with Dany it was always fast expect the last one that takes a long long time... From what i understood he was facing a huge wor load.
 
Top Bottom