For what it’s worth, I ordered 2 setups June 12th, shipped June 13th out of Vegas and delivered June 17th although I’m domestic US (and had no issues previously for a couple of other orders).
I received 3 emails: order placed, order shipped and delivery confirmation. Faded doesn’t have the best track record tbh for comms/ stock etc.
Only thing I’d advise is if you’re on social media, tag ‘em and raise your issue with your order number to get some visibility.
GL - definitely frustrating when you’re not getting feedback.