Got my shuffletech today (1 Viewer)

[RowlettTexasChipGuy]

You can use bridge, it is louder and it will jam more, you can fix it just using your finger 95% of the time

 

[Rooster410]

@Rooster410 - don't panic, there is a switch on the bottom of the unit, it allows you to put the cards out from the top or bottom.

Try switching it, it could be that the cards are set to the bottom. Reset holding 3 and 7 and then push down the middle. Change the switch and push 3.

I’ll give it a try again but the cards aren’t getting stuck in the bottom. They just sit in the side rollers and nothing happens. The rollers that should bring them back together don’t seem to work. See below.

 

[Rooster410]

If this doesn't work - just repurchase here for quick delivery and then return the defective unit.

https://www.amazon.com/ST1000-Fully...4?keywords=Shuffle+Tech&qid=1699725633&sr=8-4

This is a good idea!

 

[doublebooyah85]

I’ll give it a try again but the cards aren’t getting stuck in the bottom. They just sit in the side rollers and nothing happens. The rollers that should bring them back together don’t seem to work. See below.

View attachment 1223260

Is the flush mount bracket too tight? It needs to be loose.

 

[Rooster410]

Is the flush mount bracket too tight? It needs to be loose.

I have it on a table flat surface.

 

[Machine]

I’ll give it a try again but the cards aren’t getting stuck in the bottom. They just sit in the side rollers and nothing happens. The rollers that should bring them back together don’t seem to work. See below.

View attachment 1223260

I'm not miss understanding what you are saying, I understand that the cards are not moving, and I can't logically explain why what I'm saying has worked. I can only explain that I have observed some weirdness with where the cards are slated to end up at after the shuffle.

So open the tray on the bottom of the unit, make sure there are no cards in the tray, then pull the cards out of the unit, reset it, and then power cycle the unit. Once it comes back up, change the position of the switch on the bottom of the unit, make sure the tray is inserted, then put a deck into the unit and push 3.

 

[Rooster410]

I'm not miss understanding what you are saying, I understand that the cards are not moving, and I can't logically explain why what I'm saying has worked. I can only explain that I have observed some weirdness with where the cards are slated to end up at after the shuffle.

So open the tray on the bottom of the unit, make sure there are no cards in the tray, then pull the cards out of the unit, reset it, and then power cycle the unit. Once it comes back up, change the position of the switch on the bottom of the unit, make sure the tray is inserted, then put a deck into the unit and push 3.

Thanks, I appreciate the tips! Will report back

 

[BigCountryHateU]

I’ll give it a try again but the cards aren’t getting stuck in the bottom. They just sit in the side rollers and nothing happens. The rollers that should bring them back together don’t seem to work. See below.

View attachment 1223260

This is exactly what mine was doing. Try flipping the switch to change the mode before you do the reset.

 

[Rooster410]

This is exactly what mine was doing. Try flipping the switch to change the mode before you do the reset.

With power on?

 

[BigCountryHateU]

Power on

 

[joeyshin]

I used copag bridge sized cards tonight. Few jams but easily fixed. Game ran way faster. All in all it went well and we will probably continue to use it

 

[Rooster410]

UPDATE - just got off the phone with Shuffletech (Chip) and he believes my shuffler is just a bad unit. He is shipping out a new one today so I'll have one for my game this coming weekend!! Great customer service as he was very understanding of the situation.

 

[yoke386]

UPDATE - just got off the phone with Shuffletech (Chip) and he believes my shuffler is just a bad unit. He is shipping out a new one today so I'll have one for my game this coming weekend!! Great customer service as he was very understanding of the situation.

Love to hear this level of customer service!

 

[NotRealNameNoSir]

I used copag bridge sized cards tonight. Few jams but easily fixed. Game ran way faster. All in all it went well and we will probably continue to use it

I hate reading posts like this, makes me want to throw money at this.

Glad its working well for you!

 

[Old State]

Anyone have pics of these table mounted? Where do you like to place them?

 

[SixSpeedFury]

Has anyone ran Faded Spade cards through their Shuffletech? Wonder how they handle in the machine.

 

[joeyshin]

Has anyone ran Faded Spade cards through their Shuffletech? Wonder how they handle in the machine.

They jammed

 

[Rooster410]

New shuffler came today and is working perfectly!!! Big shout out to Chip at Shuffletech for making things right.

 

[SixSeven]

New shuffler came today and is working perfectly!!! Big shout out to Chip at Shuffletech for making things right.

Hey@rooster410 glad you could get it fixed in time for this weekend big game! Let us all know how it turns out!

 

[joeyshin]

New shuffler came today and is working perfectly!!! Big shout out to Chip at Shuffletech for making things right.

What cards did you use? I just bought some copag poker jumbos. These should work better than the bridge and faded spades I tried

 

[jazzV3]

What cards did you use? I just bought some copag poker jumbos. These should work better than the bridge and faded spades I tried

Pretty sure they're the cards that ship with the machine. Those are the only ones that we have run through it so far.

I'm guessing that someone has done a post of their deck test results on a ST-1000? If not, that sounds like it would be useful.

 

[SixSeven]

What cards did you use? I just bought some copag poker jumbos. These should work better than the bridge and faded spades I tried

I used the copag poker jumbo cards that came with it and no jams so far after 2 nights of usage. Have also tried regular poker sized cards a couple times over 5 minutes and they worked great too. I think I know someone that has used Faded Spade. Some jams but still worked.

 

[Tonystark137]

Do you have dedicated dealer? how do you moving the desk to the side table?

 

[SixSeven]

New shuffler came today and is working perfectly!!! Big shout out to Chip at Shuffletech for making things right.

How did your home game go?

 

[TheRealTeddyKGB]

Has anyone ran Faded Spade cards through their Shuffletech? Wonder how they handle in the machine.

I run Faded Spade all the time w/o issues. I would say Copag & Faded Spade work the best.

 

[Rooster410]

How did your home game go?

No joke. I got a standing ovation from my players. 5 hands in and they were loving it. We’re playing so much faster. If I get 5 years out of it hosting once a month, the shuffletech is worth every penny IMO

 

[Szczesnk]

Has anyone ran Faded Spade cards through their Shuffletech? Wonder how they handle in the machine.

They definitely jam more than Copags. With that said I've gone all night without it jamming running faded spade, most jams will auto correct. Very rarely have I had to open it up and fix it by hand.

 

[doublebooyah85]

I’ve had no issues w FS, copags or kems

 

[Machine]

Has anyone ran Faded Spade cards through their Shuffletech? Wonder how they handle in the machine.

They definitely jam more than Copags. With that said I've gone all night without it jamming running faded spade, most jams will auto correct. Very rarely have I had to open it up and fix it by hand.

The manufacturer lists a particular Copaq card to use. I know a guy that runs 2 games a week on a shuffletech and Faded Spade, it jams constantly, at least twice an orbit.

 

[Szczesnk]

The manufacturer lists a particular Copaq card to use. I know a guy that runs 2 games a week on a shuffletech and Faded Spade, it jams constantly, at least twice an orbit.

I think poker size and 100% plastic is the recommendation. Copags are thin and slippery which run smoother through the machine. Bridge size will jam more because of the extra play inside the trays.