I'm watching now. I know a lot about the Ft Worth Poker House location. I was there for opening day, initially liked the vibe and frequently went back in the beginning. I remember driving down for the weekend and showing up on Friday and it was literally empty... Not a single game! I was already there so I drove down the street and 5220 had 3 games going. The Poker House brand has the reputation of telling clubs "Sell to me or we will spend 2 million dollars opening a room across the street from you".
They did have Eric Anderson as the tournament director at the time and I do believe he's one of the best in the business.
I met Eric when we were opening Poker House Austin. He also does installs of livestreams. Although I think the livestream market is heavily oversatured and the vast majority of rooms are wasting money to setup and then operate livestreams, as only a few really draw in viewers and are worth the massive investment in time, training and personnel to operate one. They're extremely difficult to grow an audience for.
I did commentary for Rounders, TCH Austin, Georgetown Poker, Royal Poker Club, etc. and you'd get very few viewers, you'd ask people to let you know where they're watching from and you're getting responses like "Ohio" and "Virginia". Not even your customers, so you're not really growing your business in a way that matches all the people needed to run it, etc.
Eric is actually a partner in that new room opening up, Palace Poker, which is supposed to be opening pretty soon. Supposed to be a really beautiful place. I know the TCH locations in the Dallas area have some concern about that new room giving them competition. Both TCH locations always have traffic, so will be interesting to see if Eric and his team can succeed in the market.
I know they also hired the recently ousted GM of The Lodge, Joe Strazzera, although he is coming onboard as a floor supervisor I believe and not their GM.
That will be interesting to see with his involvement. He obviously has a TON of knowledge, having come from The Lodge.
When I first moved to TX three years ago, Joe actually reached out to me asking me to give him feedback after I had played at The Lodge. I did so and he immediately discussed how they were aware of XY and Z and here's what they were doing to address them.
The dealers I met were the happiest dealers I had ever seen. They said the hours were flexible, the pay was great, etc.
But fast-forward about 6 months and it was a complete 180. Joe and his TD Anthony had both found success, and with it came big egos. Staff were being let go on a regular basis, lots of dealers lived in constant fear they'd be next on the chopping block. And I've heard from multiple sources that the company culture was extremely toxic.
I had even had a discussion with Joe about how I was looking to move somewhere else to find PLO games that didn't play so big, that all the unlimited straddles and match the stack were bad for growing and sustaining the games. But he just scoffed at me and proclaimed they had "the best PLO games in the country".
Today a TON of dealers have left The Lodge and moved over to their competitor TCH. The new TCH location is positively stunning, having gone from a room with 12 tables to one with 46, that looks like a legit casino poker room.
I've also seen a shift in PLO, with TCH gaining a lot of that market share from The Lodge recently as well, including the bigger 5/10/25 game which disappeared from The Lodge.
At The Lodge I've noticed a shift with dealers prodding players if they're going to straddle (they fucking asked ME of all people) and when players are all-in asking if "anyone wants to do business" (i.e. run it multiple times)
I messaged Doug about this directly and he responded "you say that like it's a bad thing".
Dealers should NEVER influence action, so prodding players to straddle or run it multiple times is flat-out wrong. But Doug 100% disagrees and doesn't view it as influencing action. I guess when you're a multi-millionaire with a hugely successful livestream while the core of your poker business is crumbling around you, but you're surrounded by "yes men", everything is hunky-dory.
It's astouding the number of people who run these poker clubs who really don't know what they're doing. I give Doug props for what he's done with their livestream, it's extremely difficult to succeed at that format and he's done it.
But the rest of his business is falling apart.