Hey Tournament Directors (@Beakertwang @BGinGA @bsdunbar1 @Highli99 @toynoob) - i recently opened my own poker club and was able to review/approve new players until (i believe) the recent pokerstars software update (resulting in a new looking platform). Now when I am informed of a new applicant, when I click on the "review" button - nothing shows up for me to approve (the older version would populate a window that had the new player name and the option to approve).
Have you had this problem and if so, how did you resolve it? I have sent a couple emails to pokerstars support and have just received two generic non-helpful responses with no indication of finding a solution to what appears to be a software problem (have tried on three different computers and Ios and PC operating systems with no luck)
Thanks in advance for any insight.
Have you had this problem and if so, how did you resolve it? I have sent a couple emails to pokerstars support and have just received two generic non-helpful responses with no indication of finding a solution to what appears to be a software problem (have tried on three different computers and Ios and PC operating systems with no luck)
Thanks in advance for any insight.
