- Nov 15, 2020
- Reaction score
- Hong Kong
Hi (Davis?),So basically you are looking to do a brain dump from people here who are unlikely to be your customers?
Im relatively new around here but I find what you are asking offensive. It might not be my place to be defensive of PCF but how Im currently interpreting everything you have posted so far is that you are basically wanting to use the collective intelligence around here so you can improve your products to profit and offer the community nothing in return.
Im not sure how everyone else would feel about PCF being some sort of "focus group" but if you really want to improve your products maybe you can start by creating some new designs with the assistance of some of the amazing designers that offer their services here on a professional level (i.e. pay them).
Besides being chip collectors, a lot of us here are poker players as well, and we know an angle shooter when we see one.
I hope I'm wrong with my read and in that case I will be happy to have made an ass of myself but I doubt it. Only time will tell.
Welcome to PCF.
Thanks for your message, and I can understand your concerns. I expected coming in here this could be slightly skeptical territory - a bit like a top-40 pop band coming to a page of classical music aficionados and trying to find common ground for discussion about 'music'!
We definitely didn't come on here with a business plan on how to exploit this website. As i said in my initial post, we were just looking to see if anyone reviewed our new set, and we stumbled onto this. Google search led me to a thread about the product, and I wanted to answer some of the comments/questions there, but as it was in a classified section and we did not have correct permissions (needing 7 posts or something like that), we could not. I would say from a professional standpoint there was no real reason to get involved in that thread; for our company it doesn't really matter (by this I mean answering a few technical questions on this website is not going to impact how successful or not the product is at Costco over these next few weeks), but I thought it would be fun (personally). I am sure one of the reasons you are also all here as you get a kick out of the discussions. So I posted on a page for new members, at which time a site admin contacted me to explain about the 'site vendor' requirement since we're a company and not an individual. So we signed up to be a site vendor as basically 'why not'. That's the sum total of how we got to my posts above.
All along my motivation was simply to get involved in the discussion, share some knowledge (ie. answer those questions, as perhaps asian-based bulk manufacturers of mass-market products have not gotten involved here) and perhaps learn a few things along the way from a demographic of people (ie. the 'serious poker chip people') we honestly have never interacted with much. We typically meet with retail store buyers who really dont know or dont care much about the the fine details of the products; they're typically more concerned that we have the right basic spec (they only know 11.5g), catch the right price point with the right amount of margin, and have a compelling packaging design!
I didn't put any real deep thought about what we could do here beyond posting a few comments here and there. As this place is new to me and we just signed up I haven't even had a chance to read any of the message threads beyond this one and the one about the Costco set. You're definitely correct in that we may never produce a product that the people here would deem worthy of buying - at least as far as chips go. But perhaps we could - products improve after gaining new knowledge and insights!
Big picture we are a table games & board games company; we make chess sets, we make dominoes, we make arcade themed games, we make foosball & air hockey tables, we make kids action games, we make board games under Disney brands for 5 year old girls, and we've also made poker sets for over 15 years. Poker related products account for less than 5% of our turnover. No hidden agenda - so don't worry! I'm just into board games and table games, and always happy to join a knowledgeable community, because I'm living and breathing this stuff 10 hours a day 5 days a week for 15+ years and I find it personally very interesting to find ways to have deeper talks that go beyond the superficial ones we have most of the time with retail stores.
If you consider that to be unethical because it is exploitative without offering fair compensation for the things I could learn here which could help my company make better products, I can say that was definitely not our intent or consideration coming here, but that we're also open minded to anything if any paths lead us there. As a board games company we are constantly partnering with inventors, freelance designers, and the like, and we definitely pay them for their work! It surely wouldn't be outside the real of possibility we could team up with designers here - I'm sure there are some very experienced and talented ones. I don't want to get ahead of myself here, as I said I haven't had a chance to explore the site and/or understand how other 'site vendors' get involved in the community, but I just wanted to try and address this.
I was honestly shocked at the number of messages received (I'm on a different time zone here in Hong Kong so I saw all of these together) when i opened this up; I definitely now realize this is a very active and passionate group! It's probably unlikely we'll be as active on this site as most (considering why we initially joined up), but we do hope we can add something useful to the community.